Interpreter Quality
Excellence You Can Rely On
At SAI, we are committed to delivering the highest-quality language services to our clients. Our extensive network of professional interpreters combined with our robust quality assurance processes, ensures exceptional performance and reliable language support when it matters most.
OUR APPROACH
Exceptional Talent Selection
We work only with top-tier interpreters and translators to provide outstanding language solutions. Our stringent selection process evaluates linguists based on qualifications, experience, and expertise. At SAI, we maintain high standards to ensure that every linguist meets our clients’ needs with professionalism and precision.
Interpreter Requirements
- Native-level proficiency in both English and target languages.
- Professional certifications or qualifications aligned with industry standards.
- Medical interpreters must hold medical certification or meet qualification standards in compliance with Section 1557 of the Affordable Care Act (ACA).
Higher education in a language-focused field.
Equivalent qualification in another field plus two years of professional interpreting or translation experience.
A minimum of five years of professional interpreting/translation experience.
Empowering Interpreters Through Ongoing Training
At SAI, we believe continuous education is key to delivering high-quality services. We provide our interpreters with ongoing training through SAI Academy, including updates on industry standards, interpreter ethics, federal and state regulations, and privacy protocols.
We also encourage interpreters to pursue additional education and skill-building opportunities to further enhance their capabilities and stay ahead in the language services field.
Driving Continuous Improvement
Our Quality Assurance team actively monitors interpreter performance to maintain high client satisfaction. Through a multi-step Quality Monitoring process, we assess and refine every aspect of our service delivery. This process, integrated into our ISO 9001:2015 certified Quality Management System, helps us consistently meet and exceed client expectations.
At SAI, quality isn't just a standard—it’s what we do. Let us provide the exceptional language services your organization needs.
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