SAI’s Fluency Assessment Testing program is designed for roles requiring real-time, clear, and fluent communication. This assessment evaluates the conversational skills of bilingual employees, ensuring they can communicate effectively in customer service, healthcare, and other frontline environments.
Benefits of Fluency Assessment
Improved Customer Interaction: Ensure that staff can engage fluently and professionally with clients and patients.
Enhanced Patient Satisfaction: Increase trust and comfort in healthcare settings with clear communication.
Efficient Screening: Quickly verify that candidates meet the fluency requirements for frontline roles.
Actionable Feedback: Detailed reports provide insight into fluency levels, strengths, and improvement areas.
How It Works
Needs Assessment
We identify the required fluency level for each role and customize the assessment to fit.
Simple Online Registration
Candidates can easily register online and complete the test by phone, providing flexibility.
Oral Fluency Test
Candidates are tested on conversational fluency, clarity, and comprehension in English and the target language.
Results & Feedback
You'll receive a comprehensive report detailing the candidate's fluency level and communication capabilities.
SAI's Proficiency Testing and Fluency Assessment services
We offer you reliable tools to evaluate and ensure effective bilingual communication in your workforce.