Our commitment
SAI Language Solutions exists so people can communicate clearly, including Deaf and hard-of-hearing clients. We want this website to work the same way: clearly, and for as many people as possible, including those who use a keyboard, a screen reader, or other assistive technology.
If something on the site is hard to use, we want to hear about it. We will work with you to find a solution.
The standard we aim for
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is our goal. This statement is not a claim that the site has been certified, independently audited, or that every page fully meets that standard.
What this website includes
We have built the following into the site:
- A clear page structure, with headings, landmarks such as header, main, and footer, and a language setting on every page.
- A “Skip to content” link so keyboard users can go straight to the main content.
- Alternative text on informative images, and empty alternative text on decorative images.
- Keyboard access to menus, links, buttons, and forms.
- Visible focus styles on interactive elements, so you can see where you are when you tab through a page.
- A high-contrast palette of black, white, and SAI red for body text and primary actions.
- Industry sections that use accessible tabs, including arrow-key, Home, and End navigation.
- The video on our About page starts only after you choose to play it. It does not autoplay, and it uses standard playback controls.
- Reduced motion when your browser or operating system requests it.
Known limitations
Some parts of the site, or services you can reach from it, are provided by other companies. We cannot fully control how accessible they are. That includes:
- The translation quote form and the careers application form, which are provided by Cognito Forms.
- The appointment scheduler used to request a demo, which is provided by HubSpot.
- The SAI client portal and login, which are provided by a third-party system.
The video on our About page does not yet include a caption file or a written transcript.
If any of these are a barrier, please contact us. We will help you complete your request another way, or provide the information in an alternative format.
How to report a problem or request another format
If you have trouble using this website, or if you need information in another format, contact us. Please include the page you were on and what you were trying to do, and we will work with you to find a solution.
- Email: info@sailanguage.com
- Phone: 210-960-4560 (available 24/7)
- Mail: 9901 W Interstate 10, Suite 800, San Antonio, TX 78230
Last updated November 2026