Resources
Resource library
Guides you can download and articles you can read, to share with your team.
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Articles
Article
Title VI and language access today
Title VI is still the law. Some of the older federal language-access guidance many teams relied on has been withdrawn. Here is a practical overview of what changed, and what has not.
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Article
How to work with an interpreter
A short briefing, speaking directly to the person, and a few habits in the room help the conversation stay complete, clear, and confidential.
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Article
American Sign Language and effective communication
The ADA asks many public entities and businesses to communicate as effectively with people who have communication disabilities as they do with others. A qualified American Sign Language interpreter is often part of that.
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Article
What to send for a certified translation
Final source files, the language variety you need, and whether you need certification or notarization help SAI quote and deliver an accurate translation.
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Article
Phone, video, or on-site: which interpreting mode fits
Live interpreting can happen by phone, by video, or in the room. The right mode depends on the setting, the language, and whether people need to see one another.
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Article
Planning interpreting for a meeting or conference
Consecutive or simultaneous interpreting, a team of two for longer sessions, and the right equipment help a multilingual event stay on time and on message.
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Downloadable guides
Guide
Working with a medical interpreter
How to brief, position, and speak with an interpreter so patients and care teams hear each other clearly.
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Guide
How to request an interpreter
The details that help us match the right interpreter — language, setting, date, and length — and how to reach SAI 24/7.
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Guide
ADA and American Sign Language access basics
A plain-language overview of effective communication, when a qualified American Sign Language (ASL) interpreter is needed, and why family members should not fill that role.
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